Return Policy

Returns are accepted within 30 days of order for a full refund. Returned items must be in new, unused condition and include the original product packaging and be resellable.

In order for us to provide you with return instructions and the correct return address, please be sure to contact us as soon as possible at journeysgifts@gmail.com

Return shipment cost will be your responsibility and items must be returned using a method that provides tracking information.

We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Original shipping cost is not refundable and will be deducted from the refund amount. If the original sale included free shipping, the actual shipping cost will be deducted from the refund amount.

Unfortunately, at this time, any items bought online may not be returned in-store.

You should expect to receive your refund within two-three weeks. We'll notify you via the e-mail of your refund once we've received and processed the return.


Ineligible Returns:
We regret that customized items cannot be returned.

At this time, we are unable to process exchanges for online returns.

If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.